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donovan N
1 reviews | Active since Apr 2017
23 Jan 2025, 11:19
*******
So I was ****** recently in December at a bed and breakfast in LA Lucia Durban. I went to cell C store in gateway to report the phone ****** and try to get a new phone.. They gave me a new phone and told me the listed the phone and should call cell C call center to assist with a ITC number for insurance claim... The idiot at the store never reported it now insurance won't cover my cost and cell C can't assist to report it now because I need an ime number.. ***
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Replies (3)0
Replies (3)
Cell C's replyOfficial
23 Jan 2025, 11:56Hi Donovan,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the situation you’ve described. We have escalated your query to our team for further investigation and assistance.
One of our friendly consultants will be in contact to assist.
Regards,
Cell C | TN
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the situation you’ve described. We have escalated your query to our team for further investigation and assistance.
One of our friendly consultants will be in contact to assist.
Regards,
Cell C | TN
Cell C's reply23 Jan 2025, 11:56
Official
Hi Donovan,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the situation you’ve described. We have escalated your query to our team for further investigation and assistance.
One of our friendly consultants will be in contact to assist.
Regards,
Cell C | TN
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience caused by the situation you’ve described. We have escalated your query to our team for further investigation and assistance.
One of our friendly consultants will be in contact to assist.
Regards,
Cell C | TN
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donovan N's updateReviewer Update
29 Jan 2025, 17:27Really guys now I got my bill and it was agreed 799 now it's 899.. How much can u rob ur customers.. I will take u guys to court
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donovan N's update29 Jan 2025, 17:27
Reviewer Update
Really guys now I got my bill and it was agreed 799 now it's 899.. How much can u rob ur customers.. I will take u guys to court
Cell C's replyOfficial
29 Jan 2025, 17:57Dear Donovan Naidoo,
Thank you for reaching out to us regarding your recent invoice.
We have checked our records and cannot find an invoice for the abovementioned amount.
Kindly send us the account number on the disputed invoice via private message in order for us to further assist.
Regards
Cell C | DA
Thank you for reaching out to us regarding your recent invoice.
We have checked our records and cannot find an invoice for the abovementioned amount.
Kindly send us the account number on the disputed invoice via private message in order for us to further assist.
Regards
Cell C | DA
Cell C's reply29 Jan 2025, 17:57
Official
Dear Donovan Naidoo,
Thank you for reaching out to us regarding your recent invoice.
We have checked our records and cannot find an invoice for the abovementioned amount.
Kindly send us the account number on the disputed invoice via private message in order for us to further assist.
Regards
Cell C | DA
Thank you for reaching out to us regarding your recent invoice.
We have checked our records and cannot find an invoice for the abovementioned amount.
Kindly send us the account number on the disputed invoice via private message in order for us to further assist.
Regards
Cell C | DA