MA
Michelle A

1 reviews | Active since Nov 2012

26 Oct 2016, 11:50

26 days to get a contract migrated and still nothing..

<p>On the 1st of October I requested a migration as the phone bill was too high. After numerous calls, e-mails and even whatsapps i still do not have a answer. I was told by cell c in September that I must wait for 1st October for the new tarrifs to get this sorted out. I have all the mails and messages. I have been with Cell C for over 10 years but i guess that is not important.</p> <p> </p> <p>We are bound by a contract and have to beg for service...</p> <p> </p> <p>Can someone help me sort this out today???/</p>

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Replies (3)
Cell C
Cell C's reply26 Oct 2016, 11:54
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C
Cell C's reply27 Oct 2016, 08:19
Official

As per communication, Moses will revert with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply03 Nov 2016, 12:40
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN