24 Hours AND STILL NO RESPONSE

<p>Customer By Service Email (Leanne Mcbride) (27/06/2016 08:07:38)</p> <p> </p> <p> </p> <p> </p> <p>Morning</p> <p> I am not sure where to really start as this is becoming annoying and costly for me. I have attached all the communication below concerning my problem with Cell C, you guys have chose to ignore my request several times. I went as far as posting my complain t a few months ago on hello Peter thinking it would change things. I also asked Cell C to stop debiting my account as I would make manual payments monthly. It came to my attention that Cell C authorised an early debit order on the 14.06.16, for an amount of R1807.27? Who authorised this?</p> <p> </p> <p>After numerous attempts Cell C then went against their word and processed an amount almost every month since January this year. There has been instances where there had been no money in my account and the debit order was returned. As far as I know I never gave authorisation for any other debits to go other than the 25th of every month, this arrangement was made when I took out my contract I then requested that I DON’T want a debit order I will make manual payments. I then had to carry the cost of those return debits because of Cell C’s unprofessional conduct. I am now at a point where I am doing research as it has come to my attention that I am not the only 1 out there that Cell C does this to.</p> <p> </p> <p>I would like a written apology by no later than end of business today and some way that you Cell will rectify the wrong and compensate me for the cost incurred. Information like this should actually be given to Carte Blanche as I am sure there is millions of other people out there with the same problem.</p> <p> </p>