PC
Paul C
1 reviews | Active since Sept 2016
11 Aug 2023, 14:24
**********
What is it with cellphone companies? I just bought data, but after an hour the data never came. Checked bank, no debit for the data. Went online again (Cell C app), bought data. Again no data came. Checked bank, no debit for data. Went online again, bought data. Then received two amounts of data. R1 098 instead of R549. Phoned Cell C to have the one purchase cancelled. Nope, they cannot do that. The call centres advice is to 'just use more data' followed by 'why don't you just give your excess data to someone?' Jeez, i hate these people.
Helpful (0)
Replies (3)0
Replies (3)PC
Paul C's updateReviewer Update
12 Aug 2023, 07:27I have a message saying Cell C rep**** privately. But there is no reply. Just a message saying they have rep****.
I don’t know if they just didn’t reply, or whether it’s a HelloPeter thing.
I don’t know if they just didn’t reply, or whether it’s a HelloPeter thing.
PC
Paul C's update12 Aug 2023, 07:27
Reviewer Update
I have a message saying Cell C rep**** privately. But there is no reply. Just a message saying they have rep****.
I don’t know if they just didn’t reply, or whether it’s a HelloPeter thing.
I don’t know if they just didn’t reply, or whether it’s a HelloPeter thing.
PC
Paul C's updateReviewer Update
12 Aug 2023, 18:23Still have no reply… I have a message saying they have rep**** privately… but where is it?
Reckon they have rep**** in the same way they sell data - so that nobody knows what’s going on!
Reckon they have rep**** in the same way they sell data - so that nobody knows what’s going on!
PC
Paul C's update12 Aug 2023, 18:23
Reviewer Update
Still have no reply… I have a message saying they have rep**** privately… but where is it?
Reckon they have rep**** in the same way they sell data - so that nobody knows what’s going on!
Reckon they have rep**** in the same way they sell data - so that nobody knows what’s going on!
PC
Paul C's updateReviewer Update
12 Aug 2023, 18:28Now I can see the reply. They are asking what bundle I ‘tried to buy’… I didn’t ‘try to buy’… I bought, no data was delivered. I bought again, no data was delivered. I bought again… and two lots of data were delivered. That’s my problem - I tried to buy and the app wasn’t working right.
I was ‘trying to buy’ a 50/50Gb bundle valid for 180 days. Now I have two 50/50 bundles valid for 180 days. The call centre told me ‘to just use it’ or ‘just give it away’… what kind of advice is that?
I would like the charge for one bundle to be reversed.
I was ‘trying to buy’ a 50/50Gb bundle valid for 180 days. Now I have two 50/50 bundles valid for 180 days. The call centre told me ‘to just use it’ or ‘just give it away’… what kind of advice is that?
I would like the charge for one bundle to be reversed.
PC
Paul C's update12 Aug 2023, 18:28
Reviewer Update
Now I can see the reply. They are asking what bundle I ‘tried to buy’… I didn’t ‘try to buy’… I bought, no data was delivered. I bought again, no data was delivered. I bought again… and two lots of data were delivered. That’s my problem - I tried to buy and the app wasn’t working right.
I was ‘trying to buy’ a 50/50Gb bundle valid for 180 days. Now I have two 50/50 bundles valid for 180 days. The call centre told me ‘to just use it’ or ‘just give it away’… what kind of advice is that?
I would like the charge for one bundle to be reversed.
I was ‘trying to buy’ a 50/50Gb bundle valid for 180 days. Now I have two 50/50 bundles valid for 180 days. The call centre told me ‘to just use it’ or ‘just give it away’… what kind of advice is that?
I would like the charge for one bundle to be reversed.