eK
eric K

1 reviews | Active since Oct 2015

09 Oct 2015, 16:42

2008 contract - The most useless service provider

I took out a 100 rand special offer with Cell C, I think it was in 2008, three months down the line I lost the phone on a taxi seat. I tried claiming on the insurance but it was in vain. I continued to pay for the contract in line with the contract. at the en of the contract in 2010 I went into a Cell C outlet to cancel the contract as it was infinite (continued deducting the 100 for a service I was not receiving because of a lost phone). I was told that I need to write a letter of termination which is not common with other cell phone companies - I refused because the term of the contract had expired.<br> <br> In 2011 I found that Cell C had listed me and I could not purchase a car. I then made a payment of R300 to Cell C so that I could get the car. I thought the matter was resolved.<br> <br> In 2014, three year since the last payment - I got lawyers from Cell C telling me to sent them proof of payment or pay the R300. of cause I have since lost the bank deposit.<br> <br> in 2015 Cell C has escalated the money to R736. My neighbour told me Cell C has done the same to him. I don't even remember the Cell C number

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Replies (1)
Cell C
Cell C's reply10 Oct 2015, 06:42
Official
Hello ikhesa,

Thank you for notifying us of the above.

We will ensure that this matter is sorted amicably. Do expect communication soon. Apologies for the inconvenience caused.

Regards
Cell C | PN