LG
Lerato G

1 reviews | Active since Sept 2014

20 Feb 2017, 16:38

200 Gigabytes Data but poor signal

<p>I bought a 200 Gigabytes data SIM from Cell C Westgate on Friday and I stay in Braamfischer Phase 2 or Extension 2 but the signal strength is so poor that I can't even make Skype calls or get Whatsapp or connect social media when I'm at home. After spending R 2 000.00 for the SIM card, I expected a better service from Cell C. I'm so disappointed at the moment.</p>

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Replies (2)
Cell C
Cell C's reply21 Feb 2017, 07:08
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Cell C
Cell C's reply21 Feb 2017, 10:07
Official

As per feedback, Mpho has escalated your complaint to our network team for further assistance.

Regards

Cell C | PN