1 reviews | Active since Sept 2017
2 weeks no handset dissapointing service!
Poor service very disappointed
Hi I have 5 lines with cell c and app**** for an additional line last week no feedback or response after 3 days I went to cell c power station rustenburg was helped by kamagelo where by I was notified I am being penalized by cell c for a service provider account being in arears this is a small Vodacom contract whereby the captured my account info incorrect on their side and the account wqsbin arears for 3 months end Aug I paid the entire arears ammiunt and account up to date this was at vodacoms fault not mine . cell c regeusted proof that the account was up to date I got it and kamagelo from cell c rustenburg power station sent it through to cell c direct they still did not want to help me . all the time cell c direct says that my line will be approved validations dept will phone me till today ni one phoned me I phoned again cell c direct this morning and the spun me a story of needing my documents . I wentbback to rustenburg power station and spoke to kamagelo she then spoke to a lady from cell c direct after this lady took a new application from me for a Sony xperia l1 I agreed to t and c if I qk not contacted and my additional line that I app**** for today for the 3rd time! Is not approved by tomorrow I will settle and terminate all 5 my lines and take my business to another network provider my contact
Dear Mr Joubert
We'd like to apologize for the inconvenience caused to you.
Our team will get in touch with you to assist in resolving the issue.
^BM
Dear Mr Joubert
We'd like to apologize for the inconvenience caused to you.
Our team will get in touch with you to assist in resolving the issue.
^BM
