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Anslin D

1 reviews | Active since Jul 2017

13 Sept 2017, 08:57

2 months since claim

This is probablythe 5th complaint. I have claimed on the 15th July 2017. My phone has been ******. Neither Cell C or the insurance has been in contact with me. I think this is horrible service. Everytime you just call to say I will let you know but it never goes further than that. It is as if they would like you to go through the Ombudsman. I pay my stuff on time every month yet I get this bad service. This is the worst company I've ever had to deal with

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Replies (1)
Cell C
Cell C's reply13 Sept 2017, 09:00
Official

Dear Anslin,

That is not the kind of service we aspire for. We will do all we can to resolve your query, do expect a call from our team.

Regards
TM