1 reviews | Active since Mar 2018
2 business days = 2 weeks ;)
Hi Cell C
It’s me again....(sigh)
I get through to your contact centre only have the phone put down on me when transferring over to a different department, people sound dead AF when they answer too FYI....I enter my number manually that I want to speak about yet I have to tell it to the advisor again....finally when through I ask to receive a data validation report sent to me, the lovely lady mentioned 2 business days. (Being Thursday I took it I’d get a call the following week right) So I waited for this call (got my ref number too) only to receive the call last week Friday (2 business days actually meaning 5)
The guy still asks me for my number in question (sigh)
Then says he will email me that same day, it’s now Wednesday (2 weeks later nearly) and I am yet to receive this info.
The customer isn’t always right, maybe if you guys put your employees first and pay them better would they do a Stella job!
Also, could I please get my data I requested? I ain’t gonna go into the whole number, chasing up blah blah blah blah nonsense again.
Apologies for the unsatisfactory service received.
One of our dedicated team members will be in touch to ensure that your query is resolved.
Regards
DA
Apologies for the unsatisfactory service received.
One of our dedicated team members will be in touch to ensure that your query is resolved.
Regards
DA
