1GB Data issue

Please note that this is a follow up to the Complaint I had on 7 April Cell C Fantasy 6GB Data for 6months enquiry

May you kindly assist me as I contacted the Customer Service and the Agent I spoke to was the worst CSA that I've ever spoken to. Maybe the Agents know that they can get away with being rude and being unhelpful and that is why they do as they please. Sadly I didn't take down his name but that was very bad.

For instance I requested to speak to a Manager he refused. I advised him I have a complaint number may you check and he refused saying that I have to go to the store as he cannot search with the Complaint number. So sad but may you kindly assist me as the previous complaint was resolved by Thabisile and she sent me an email.

Thank you in advance but your Customer service really makes people leave the Company just a thought.

Kind Regards