GH
GARY H

1 reviews | Active since Nov 2013

03 Feb 2015, 12:28

*147# option 4 (data bundles) not working for me

Hi<br> <br> I have been complaining to Cell C about this ongoing problem for 6 months that mysteriously my number is not authorised to buy data bundles using *147# (option 4) and nobody can tell me why my number is not allowed???<br> <br> They keep passing the buck and don't sort out the problem as I used to be able to purchase data bundles using this method!!<br> <br> Now over the last 6 months I continuously get this message when I push option 4: \Please contact your service provider for details on how to activate Data Bundles". The number is in my business's name of which I am an authorised user.<br> <br> NOBODY at Cell C knows how to do this activation!"""

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Replies (1)
Cell C
Cell C's reply03 Feb 2015, 12:38
Official
Hello theg4ce,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you soon and assist with this matter.

Regards
Cell C | PN