LA
Lance A
1 reviews | Active since May 2021
26 May 2021, 11:06
13 days with no data connectivity with Cell C
Its been thirteen days since I was last online with Cell C. I purchased a 10GB data bundle online but Cell C made it a non roaming non roaming bundle so it pretty much cannot be used by anyone in South Africa. Hours of my time wasted with useless support staff and their empty promises to escalate the issue in the next 48 hours. I have opened three tickets and a hello peter review to try and get some help but they seem to auto close after five days. Please activate my restricted non roaming data bundle so that I can use my phone on the CellC network again.
Please refer to Cell C ticket number: *** *** ***
And hello peter review: ***
Helpful (0)
Replies (3)0
Replies (3)LA
Lance A's updateReviewer Update
27 May 2021, 18:44No one called me ;(
LA
Lance A's update27 May 2021, 18:44
Reviewer Update
No one called me ;(
Cell C's replyOfficial
27 May 2021, 22:28Hi Lance
Our team will make contact with you to assist.
Regards
^MP
Our team will make contact with you to assist.
Regards
^MP
Cell C's reply27 May 2021, 22:28
Official
Hi Lance
Our team will make contact with you to assist.
Regards
^MP
Our team will make contact with you to assist.
Regards
^MP
LA
Lance A's updateReviewer Update
02 Jun 2021, 21:07No one has contacted me. The data bundle is still inactive.
LA
Lance A's update02 Jun 2021, 21:07
Reviewer Update
No one has contacted me. The data bundle is still inactive.