12 years loyal customer unhappy with Cell C Service

<p>I have been a loyal customer of Cell C for the past 12 years and today I was given that I am not wanted by Cell C as a customer. Disgusting! I have a Blackberry Z3 which just stopped charging on its own, i used various plug points and chargers to get the phone charged and no success. I went into the Cresta store for help with the phone but no joy. I then called the retentions department today, spoke to Sinidiswa Magula who advised me that I cannot do an upgrade as yet, I need to pay the ful amount of my contract to then get an upgrade as there is still a few months left. My wife is also with Cell C but she was given an early upgrade on her contract. How is that possible? Arent all customers supposed to be treated the same? I asked Sinidiswa to find out from her manager what can be done for me as a 12 year customer, she said unfortunately nothing as per her manager Kriyaan Naidoo. I got the message now, I will gladly leave Cell C and go to someone else who values me as a customer.</p>