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1 reviews | Active since Jul 2017

01 Sept 2018, 16:44

12 year customer actually since CELL C was born.

once again i require legal assistance as im in endless frustration.. fair enough i hadnt paid instalment on my remaining 3 lines/contract leading to suspension.. once debit order cleared i requested to have lines re opened which was successfull.. shortly to have error msgs saying "not registered on network" called agents to find MY LINES HAVE ALL BEEN PERMANENTLY DEACTIVATED.. meaning its been recycled. Bare in mind"its a contract" my MAIN line was born before cell c and grew with cell c since first "number port" hence 083 since 2006.. i will NOT accept this and ACT as if nothings wrong. . call ********** 250 or ********** 431 or ********** 321 RECTIFY A.S.A.P

0
Replies (5)
Cell C
Cell C's reply03 Sept 2018, 07:27
Official

Good morning Tyrique

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply03 Sept 2018, 15:25
Official

Kindly refer to the email Moses sent.

Regards

Cell C | PN

's update04 Sept 2018, 00:52
Reviewer Update
12 YEARS... with Cell C... Since birth and thats what i need to do "kindly refer to..." and its now "my duty to act quick and buy 3 new starter packs ALSO RICA the sim (12 YEARS never had to RICA EVER beside FICA) and get a new number.. then call you to take the new numbers and give back Mine..
Cell C
Cell C's reply05 Sept 2018, 07:46
Official

Cell C launched its operations in 2001, this year it is celebrating 17 years in the industry. Moses has not received feedback regarding the email he sent.

Regards

Cell C | PN

's update08 Sept 2018, 22:52
Reviewer Update
Tyrique Riaz Meyer "Cell C launched its operations in 2001, this year it is celebrating 17 years in the industry". IS THIS THE ONLY/MAIN CAPTION i get a response to on this platform.. Moses has been responded to... A CONTRACT LINE USUALLY IS SUSPENDED IF PAYMENTS ARENT MADE ( Trust me I KNOW).. nobody contacted me to make any arrangements HENCE I PAID THE R2145 end August resulting in the line being reopened.. shortly after that my lines were destroyed (RECYCLED).. my lines need to be reactivated with suspension then i am prepared to make payment for the suspension to be lifted. ..