12 Days without Fibre!

I havent had fibre connection since 28th of February. Escalated to every manager i could find, yet still not resolved. I Called Vumatel who found the issue (The comparison in service from Vumatel and Cell C is night and day). All that is needed is for Cell C to re-activate my fibre line. Call was placed yet still no response from the Cell C admin team. No matter how many emails i send to the admin team none will be responded to, also no point contacting the support centre as they explain they are unable to contact the admin team either. 12 Days with connection?? How difficult is it for a member from the fibre admin team to contact me? If the financial problems have extended to a point where you are unable to phone a customer, give me number to your admin team and i will phone them!