100gb *******

Item: Cell C
Rating: 1
Author: kit D

<p>I purchased 100gb of data on the cell c website and it was for a mrp mobile number, they sent me an sms saying that it went through but it came as airtime not data. </p> <p>now they refuse to reverse this and give me back my money. i want this reversed, it shouldnt have even gone through!</p>

Helpful (0)

Replies (4)

Cell C's replyOfficial

23 Jan 2017, 10:36

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C's reply23 Jan 2017, 10:36

Official

Best regards,

kit D's updateReviewer Update

23 Jan 2017, 10:58

will this be refunded

kit D's update23 Jan 2017, 10:58

Reviewer Update

will this be refunded

Cell C's replyOfficial

23 Jan 2017, 11:50

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C's reply23 Jan 2017, 11:50

Official

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

Cell C's replyOfficial

23 Jan 2017, 14:43

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,

Cell C's reply23 Jan 2017, 14:43

Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,

100gb *******

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