tN
tendayi N

1 reviews | Active since Apr 2013

19 Jul 2016, 21:05

100 gigabytes of regret

<p>I recently bought the data promotion by cell C because I thought it was a bargain! I had heard about how bad the actual network is but I decided to go against those beliefs ( my mistake)! Since I bought the bundle I think I have only used about 500 mb in nearly 3 weeks! Even just logging on to face book takes what feels like forever with the network continuously cutting!</p> <p>I phoned the customer care on 2 occassions, nearly a week apart complaining about this.both occassions I was told there is some technical problem in rustenburg which was being handled.! Before the connectioN was bad, now it has litterally become hell, well, almost non existent! </p> <p>I thought by buying this package my life would be made easier, little did I know that just getting a whatsapp message would be a luxury!</p> <p>If I could, I would go back to the day I walked into cell c and wasted my nearly 1000 rand! And I would turn around and stick to more reliable networks.</p>

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Replies (1)
Cell C
Cell C's reply20 Jul 2016, 05:42
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN