100% GARANTEED TO MESS UP YOUR LIFE, GET READY FOR PROBLEMS

With the utmost frustration I post this review to WARN PEOPLE to please please stay as far away from Cell C as possible. You can ask for recordings of calls, you can tipple check information with the call Centre agents over the phone and still THEY WILL MANAGE TO MESS UP EVERTHING ON YOUR ACCOUNT, time and time again.

I was contacted by an agent who said that I have to renew my contract otherwise the system will disconnect me, I spoke to him and agreed to the renewal but warned him that my only condition is that the monthly amount of R599.00 needs to remain the same, I even said if they need to reduce the minutes and data on my bundle they can do so but I DO NOT WANT TO PAY MORE. He rep**** that is it is no problem and that he has noted this and assured me several times the amount will not increase. On 1st of September the amount has gone up to R869.96

I understand contracts done over the phone are binding but this does negate the fact that I clearly and emphatically warned them not to increase the amount and Cell C agreed… instead just a subtle SMS to confirm the amount has been deducted.