1. Overcharging - and have being asking them since September 2014 for the recording. 2. Extremely rude consultant

<p> </p> <p>The trouble started in June 2014 where we were offered new contracts - the numbers are ********** & ********** - and I told the consultant he must cap these 2 numbers at R 300 each.</p> <p>I have been to cell c in Cape Gate and Tygervalley and called cell c numerous times (I have some of the reference numbers) - everytime I was told same story "we will get the recording" </p> <p>June, July & August 2014 it was in the limit we discussed, but</p> <p>September 2014 I received an account for R 1 700.89 ,</p> <p>October 2014 - R 903.87,</p> <p>November 2014 - R 829.20 </p> <p>A rest of year to date was in the limit we discussed. I am owed R 1 663 and I want it back, you can pay into my bank account.</p> <p>Secondly, the rude consultant - she called me at 13h32 yesterday ( 08 Dec) on ********** - to tell me 2 of the numbers are due for upgrades ( I have 5 numbers linked to account ). I then told her about my problem, as explained above, - and I'm switching to mtn/vodacom - then she got defensive. At one stage during the conservation she said "listen to me" and the conversation carried on - I asked who I am I speaking to, and just as I asking she hung up the phone - you never, ever do that me!!</p>