1 Gig of data depleted with a day

Called cell c customer care 084140 to enquire as to what happened to my data, I was advised the cannot not provide with the details specific details of the query I will need to wait for the month to get those details according to kaylan Moodley who reports to Barend Putter, however according to sifiso mbatha he said he needs to log a case with technical team who will get back to me after two days when I requested to speak to someone senior when dropped the call transferring me to rate the call, that's when I called again and spoke to Neo whom I advised I want to to speak to someone senior that's when I spoke to Kaylan moodley who was even worse in assisting as he told me I need wait for a month to get the details, which I feel it's rediculas, I need my data now, can't wait for that long