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Zinhle N
1 reviews | Active since Mar 2019
28 Sept 2023, 11:00
***********
I app**** for a new contract and it was approved, they promised to send the handset and I did receive it on Tuesday. I called them letting them know I have received it and the lady said it will be activated 24 hours, till now the new handset is a display now
I took this contract because I want to use the phone, I have valued several times transferred and transferred till the call cut off, am trying to get hold of them via email nothing!
Now I think I must return this handset and take a contract with serious service providers and leave this network
Helpful (0)
Replies (53)0
Replies (53)
Cell C's replyOfficial
28 Sept 2023, 11:33Deary Zinhle Ntshangase.
Thank you for bringing this matter to our attention.
We sincerely apologize for the issues you've encountered with our service.
Our team will be in touch to assist with your query.
TD
Thank you for bringing this matter to our attention.
We sincerely apologize for the issues you've encountered with our service.
Our team will be in touch to assist with your query.
TD
Cell C's reply28 Sept 2023, 11:33
Official
Deary Zinhle Ntshangase.
Thank you for bringing this matter to our attention.
We sincerely apologize for the issues you've encountered with our service.
Our team will be in touch to assist with your query.
TD
Thank you for bringing this matter to our attention.
We sincerely apologize for the issues you've encountered with our service.
Our team will be in touch to assist with your query.
TD
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Zinhle N's updateReviewer Update
02 Oct 2023, 05:46Till today, nothing What the hell is going on with Cell C, I wish I just got a contract with another service provider who are serious about customer service.
I waited for the activation, activation was done after waiting so long and ended up contacting helopeter, now my number has not been ported till today. When I took this contract my instructions was I wantvto use my old number, the activation was suppose to be done in line with that.
This is very disappointing, I will updates on helopeter exactly this, am frustrated now, I want to use my new handset, but can't
I waited for the activation, activation was done after waiting so long and ended up contacting helopeter, now my number has not been ported till today. When I took this contract my instructions was I wantvto use my old number, the activation was suppose to be done in line with that.
This is very disappointing, I will updates on helopeter exactly this, am frustrated now, I want to use my new handset, but can't
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Zinhle N's update02 Oct 2023, 05:46
Reviewer Update
Till today, nothing What the hell is going on with Cell C, I wish I just got a contract with another service provider who are serious about customer service.
I waited for the activation, activation was done after waiting so long and ended up contacting helopeter, now my number has not been ported till today. When I took this contract my instructions was I wantvto use my old number, the activation was suppose to be done in line with that.
This is very disappointing, I will updates on helopeter exactly this, am frustrated now, I want to use my new handset, but can't
I waited for the activation, activation was done after waiting so long and ended up contacting helopeter, now my number has not been ported till today. When I took this contract my instructions was I wantvto use my old number, the activation was suppose to be done in line with that.
This is very disappointing, I will updates on helopeter exactly this, am frustrated now, I want to use my new handset, but can't
Cell C's replyOfficial
02 Oct 2023, 14:00Good day Zinhle,
Please receive our apologies once again.
Our records indicate that our Team has made contact with you this morning and a follow up call will be made.
Regards,
^TN
Please receive our apologies once again.
Our records indicate that our Team has made contact with you this morning and a follow up call will be made.
Regards,
^TN
Cell C's reply02 Oct 2023, 14:00
Official
Good day Zinhle,
Please receive our apologies once again.
Our records indicate that our Team has made contact with you this morning and a follow up call will be made.
Regards,
^TN
Please receive our apologies once again.
Our records indicate that our Team has made contact with you this morning and a follow up call will be made.
Regards,
^TN
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Zinhle N's updateReviewer Update
02 Oct 2023, 20:20I am giving Cell C last chance tomorrow, if the day ends and what requested 2 weeks ago is not done, please come and fetch your handset and am moving to another network, which values its customers.
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Zinhle N's update02 Oct 2023, 20:20
Reviewer Update
I am giving Cell C last chance tomorrow, if the day ends and what requested 2 weeks ago is not done, please come and fetch your handset and am moving to another network, which values its customers.
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Zinhle N's updateReviewer Update
02 Oct 2023, 20:23I took this contract on the 17th of September till now, they are playing hide and sick!!!
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Zinhle N's update02 Oct 2023, 20:23
Reviewer Update
I took this contract on the 17th of September till now, they are playing hide and sick!!!
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Zinhle N's updateReviewer Update
02 Oct 2023, 20:23Hide and seek
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Zinhle N's update02 Oct 2023, 20:23
Reviewer Update
Hide and seek
Cell C's replyOfficial
02 Oct 2023, 20:37A follow up has been sent.
Our Support team will be in touch.
^DA
Our Support team will be in touch.
^DA
Cell C's reply02 Oct 2023, 20:37
Official
A follow up has been sent.
Our Support team will be in touch.
^DA
Our Support team will be in touch.
^DA
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Zinhle N's updateReviewer Update
02 Oct 2023, 20:49Follow up till when, just an easy thing to do!!!
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Zinhle N's update02 Oct 2023, 20:49
Reviewer Update
Follow up till when, just an easy thing to do!!!
Cell C's replyOfficial
02 Oct 2023, 20:55Our team will be in touch.
^DA
^DA
Cell C's reply02 Oct 2023, 20:55
Official
Our team will be in touch.
^DA
^DA
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Zinhle N's updateReviewer Update
03 Oct 2023, 09:43NOW AM UNREACHABLE THE NUMBER DOESN'T EXIST, CELL C WHAT THE HELL IS WRONG WITH YOU AND YOUR EMPLOYEES? SINCE YESTERDAY AM UNREACHABLE.
NO ONE KNOWS WHATS GOING ON, I NEED A MANAGER TO EXPLAIN THIS! ASAP!
NO ONE KNOWS WHATS GOING ON, I NEED A MANAGER TO EXPLAIN THIS! ASAP!
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Zinhle N's update03 Oct 2023, 09:43
Reviewer Update
NOW AM UNREACHABLE THE NUMBER DOESN'T EXIST, CELL C WHAT THE HELL IS WRONG WITH YOU AND YOUR EMPLOYEES? SINCE YESTERDAY AM UNREACHABLE.
NO ONE KNOWS WHATS GOING ON, I NEED A MANAGER TO EXPLAIN THIS! ASAP!
NO ONE KNOWS WHATS GOING ON, I NEED A MANAGER TO EXPLAIN THIS! ASAP!
Cell C's replyOfficial
03 Oct 2023, 09:59Good day Zinhle
Kindly note that we have forwarded this matter for assistance.
^PN
Kindly note that we have forwarded this matter for assistance.
^PN
Cell C's reply03 Oct 2023, 09:59
Official
Good day Zinhle
Kindly note that we have forwarded this matter for assistance.
^PN
Kindly note that we have forwarded this matter for assistance.
^PN
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Zinhle N's updateReviewer Update
03 Oct 2023, 16:05STILL WAITING!
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Zinhle N's update03 Oct 2023, 16:05
Reviewer Update
STILL WAITING!
Cell C's replyOfficial
03 Oct 2023, 16:12Good day
Our consultants are working on your query.
Feedback will be provided as soon as received.
^DA
Our consultants are working on your query.
Feedback will be provided as soon as received.
^DA
Cell C's reply03 Oct 2023, 16:12
Official
Good day
Our consultants are working on your query.
Feedback will be provided as soon as received.
^DA
Our consultants are working on your query.
Feedback will be provided as soon as received.
^DA
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Zinhle N's updateReviewer Update
04 Oct 2023, 05:45STILL WAITING FOR 3 DAYS NOW AM UNREACHABLE, 3 DAYS! BECAUSE OF CELL C
"DA" PERSON DONT RESPOND TO MY POST YOU IRRITATE ME MORE, BECAUSE YOU DON'T KNOW WHAT YOU ARE TALKING ABOUT
DONT RESPOND! LET OTHERS WHO KNOW THEIR JOB RESPOND
"DA" PERSON DONT RESPOND TO MY POST YOU IRRITATE ME MORE, BECAUSE YOU DON'T KNOW WHAT YOU ARE TALKING ABOUT
DONT RESPOND! LET OTHERS WHO KNOW THEIR JOB RESPOND
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Zinhle N's update04 Oct 2023, 05:45
Reviewer Update
STILL WAITING FOR 3 DAYS NOW AM UNREACHABLE, 3 DAYS! BECAUSE OF CELL C
"DA" PERSON DONT RESPOND TO MY POST YOU IRRITATE ME MORE, BECAUSE YOU DON'T KNOW WHAT YOU ARE TALKING ABOUT
DONT RESPOND! LET OTHERS WHO KNOW THEIR JOB RESPOND
"DA" PERSON DONT RESPOND TO MY POST YOU IRRITATE ME MORE, BECAUSE YOU DON'T KNOW WHAT YOU ARE TALKING ABOUT
DONT RESPOND! LET OTHERS WHO KNOW THEIR JOB RESPOND
Cell C's replyOfficial
04 Oct 2023, 08:18Dear Zinhle Ntshangase
Thank you for getting in touch with us.
Please accept our sincere apology for the frustration and inconvenience caused. Our dedicated team is looking into it promptly and working towards finding a resolution. We will revert back to you once feedback has been provided.
Regard's,
^SR
Thank you for getting in touch with us.
Please accept our sincere apology for the frustration and inconvenience caused. Our dedicated team is looking into it promptly and working towards finding a resolution. We will revert back to you once feedback has been provided.
Regard's,
^SR
Cell C's reply04 Oct 2023, 08:18
Official
Dear Zinhle Ntshangase
Thank you for getting in touch with us.
Please accept our sincere apology for the frustration and inconvenience caused. Our dedicated team is looking into it promptly and working towards finding a resolution. We will revert back to you once feedback has been provided.
Regard's,
^SR
Thank you for getting in touch with us.
Please accept our sincere apology for the frustration and inconvenience caused. Our dedicated team is looking into it promptly and working towards finding a resolution. We will revert back to you once feedback has been provided.
Regard's,
^SR
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Zinhle N's updateReviewer Update
04 Oct 2023, 15:20STILL WAITING AND STILL UNREACHABLE.
SOMEONE CALLED AND SAID WHAT EVERYONE HAS BEEN SAYING! "WE WILL ESCALTE" I DONT KNOW WHETHER THIS ESCALATION TAKES? 12 MONTHS
SOMEONE CALLED AND SAID WHAT EVERYONE HAS BEEN SAYING! "WE WILL ESCALTE" I DONT KNOW WHETHER THIS ESCALATION TAKES? 12 MONTHS
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Zinhle N's update04 Oct 2023, 15:20
Reviewer Update
STILL WAITING AND STILL UNREACHABLE.
SOMEONE CALLED AND SAID WHAT EVERYONE HAS BEEN SAYING! "WE WILL ESCALTE" I DONT KNOW WHETHER THIS ESCALATION TAKES? 12 MONTHS
SOMEONE CALLED AND SAID WHAT EVERYONE HAS BEEN SAYING! "WE WILL ESCALTE" I DONT KNOW WHETHER THIS ESCALATION TAKES? 12 MONTHS
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Zinhle N's updateReviewer Update
04 Oct 2023, 15:24NO ONE IS ABLE TO TELL ME WHAT IS THE PROBLEM! AM SICK AND TIRED OF WAITING AND ANNOYED AT THE SAME TIME, MY PRECIOUS TIME IS WAISTED, MY NUMBER IS UNREACHABLE TODAY 4TH DAY!!!
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Zinhle N's update04 Oct 2023, 15:24
Reviewer Update
NO ONE IS ABLE TO TELL ME WHAT IS THE PROBLEM! AM SICK AND TIRED OF WAITING AND ANNOYED AT THE SAME TIME, MY PRECIOUS TIME IS WAISTED, MY NUMBER IS UNREACHABLE TODAY 4TH DAY!!!
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Zinhle N's updateReviewer Update
05 Oct 2023, 08:30STILL WAITING EVEN TODAY!
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Zinhle N's update05 Oct 2023, 08:30
Reviewer Update
STILL WAITING EVEN TODAY!
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Zinhle N's updateReviewer Update
05 Oct 2023, 08:36 A BIG COMPANY LIKE THIS! I THOUGHT WOULD NOT FAIL TO SORT OUT JUST A MINOR ISSUE AS THIS ONE! YOOOO! THE CONTRACT WAS TAKEN ON THE 17TH, 17TH SEPTEMBER TILL TODAY I CAN'T USE THE PHONE.
CELL C YOU ARE SOMETHING ELSE, MY NUMBER NOW IS UNREACHABLE 5DAYS, 5 FULL DAYS
CELL C YOU ARE SOMETHING ELSE, MY NUMBER NOW IS UNREACHABLE 5DAYS, 5 FULL DAYS
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Zinhle N's update05 Oct 2023, 08:36
Reviewer Update
A BIG COMPANY LIKE THIS! I THOUGHT WOULD NOT FAIL TO SORT OUT JUST A MINOR ISSUE AS THIS ONE! YOOOO! THE CONTRACT WAS TAKEN ON THE 17TH, 17TH SEPTEMBER TILL TODAY I CAN'T USE THE PHONE.
CELL C YOU ARE SOMETHING ELSE, MY NUMBER NOW IS UNREACHABLE 5DAYS, 5 FULL DAYS
CELL C YOU ARE SOMETHING ELSE, MY NUMBER NOW IS UNREACHABLE 5DAYS, 5 FULL DAYS
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Zinhle N's updateReviewer Update
05 Oct 2023, 16:08Feedback Please!!! I need Feedback
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Zinhle N's update05 Oct 2023, 16:08
Reviewer Update
Feedback Please!!! I need Feedback
Cell C's replyOfficial
05 Oct 2023, 16:28Please note that the number change is still in process. Our Team will contact you as soon as the number change is completed.
We apologize for the delay.
^GN
We apologize for the delay.
^GN
Cell C's reply05 Oct 2023, 16:28
Official
Please note that the number change is still in process. Our Team will contact you as soon as the number change is completed.
We apologize for the delay.
^GN
We apologize for the delay.
^GN
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Zinhle N's updateReviewer Update
06 Oct 2023, 09:066th day unreachable, no one knows! In all Cell C departments no one is able to assist or know what is going on!!!
6th day today and my life is a stand still because of Cell C
6th day today and my life is a stand still because of Cell C
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Zinhle N's update06 Oct 2023, 09:06
Reviewer Update
6th day unreachable, no one knows! In all Cell C departments no one is able to assist or know what is going on!!!
6th day today and my life is a stand still because of Cell C
6th day today and my life is a stand still because of Cell C
Cell C's replyOfficial
06 Oct 2023, 09:18Dear Zinhle Ntshangase,
Thank you for reaching out to us.
We apologize for the unpleasant experience. We are still waiting for your number to be available on our network so that we can proceed with the number change.
Regards,
^SR
Thank you for reaching out to us.
We apologize for the unpleasant experience. We are still waiting for your number to be available on our network so that we can proceed with the number change.
Regards,
^SR
Cell C's reply06 Oct 2023, 09:18
Official
Dear Zinhle Ntshangase,
Thank you for reaching out to us.
We apologize for the unpleasant experience. We are still waiting for your number to be available on our network so that we can proceed with the number change.
Regards,
^SR
Thank you for reaching out to us.
We apologize for the unpleasant experience. We are still waiting for your number to be available on our network so that we can proceed with the number change.
Regards,
^SR
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Zinhle N's updateReviewer Update
06 Oct 2023, 12:07I blame myself for choosing this network, I wouldn't be in this mess if I chose other networks
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Zinhle N's update06 Oct 2023, 12:07
Reviewer Update
I blame myself for choosing this network, I wouldn't be in this mess if I chose other networks
Cell C's replyOfficial
06 Oct 2023, 12:15We are still waiting for Vodacom to make your number available, we will revert back to you once feedback has been provided.
^SR
^SR
Cell C's reply06 Oct 2023, 12:15
Official
We are still waiting for Vodacom to make your number available, we will revert back to you once feedback has been provided.
^SR
^SR
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Zinhle N's updateReviewer Update
06 Oct 2023, 12:33I CALLED VODACOM MYSELF TWICE AND THEY CONFIRMED THE NUMBER IS WITH CELL C, WHICH VODACOM ARE YOU TALKING ABOUT
VODACOM CONFIRMED THAT WHEN THE NUMBER IS PORTED, IT DOESN'T COME BACK TO THEM, NOW CELL IS FAILING TO DO THEIR JOB. ALMOST 3 WEEKS NOW AND NOTHING HAS BEEN DONE!!! 3 WEEKS
VODACOM CONFIRMED THAT WHEN THE NUMBER IS PORTED, IT DOESN'T COME BACK TO THEM, NOW CELL IS FAILING TO DO THEIR JOB. ALMOST 3 WEEKS NOW AND NOTHING HAS BEEN DONE!!! 3 WEEKS
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Zinhle N's update06 Oct 2023, 12:33
Reviewer Update
I CALLED VODACOM MYSELF TWICE AND THEY CONFIRMED THE NUMBER IS WITH CELL C, WHICH VODACOM ARE YOU TALKING ABOUT
VODACOM CONFIRMED THAT WHEN THE NUMBER IS PORTED, IT DOESN'T COME BACK TO THEM, NOW CELL IS FAILING TO DO THEIR JOB. ALMOST 3 WEEKS NOW AND NOTHING HAS BEEN DONE!!! 3 WEEKS
VODACOM CONFIRMED THAT WHEN THE NUMBER IS PORTED, IT DOESN'T COME BACK TO THEM, NOW CELL IS FAILING TO DO THEIR JOB. ALMOST 3 WEEKS NOW AND NOTHING HAS BEEN DONE!!! 3 WEEKS
Cell C's replyOfficial
06 Oct 2023, 12:41The number returned back to Vodacom, we are liaising with Vodacom porting department as they need to make the number available again for us to do a number change. As advise we will revert back to you once they have made the number available for us.
^SR
^SR
Cell C's reply06 Oct 2023, 12:41
Official
The number returned back to Vodacom, we are liaising with Vodacom porting department as they need to make the number available again for us to do a number change. As advise we will revert back to you once they have made the number available for us.
^SR
^SR
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Zinhle N's updateReviewer Update
06 Oct 2023, 13:46I SAID I SPOKE TO VODACOM MYSELF AND THEY DENIED SUCH INCIDENT! AND THEY HELPED WITHIN 2 MINUTES AT MOST
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Zinhle N's update06 Oct 2023, 13:46
Reviewer Update
I SAID I SPOKE TO VODACOM MYSELF AND THEY DENIED SUCH INCIDENT! AND THEY HELPED WITHIN 2 MINUTES AT MOST
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Zinhle N's updateReviewer Update
06 Oct 2023, 13:50FOR 3 WEEKS YOU LIASING WITH VODACOM, 3 WHOLE WEEKS, 6TH DAY AM UNREACHABLE STILL LIASING WITH VODACOM???
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Zinhle N's update06 Oct 2023, 13:50
Reviewer Update
FOR 3 WEEKS YOU LIASING WITH VODACOM, 3 WHOLE WEEKS, 6TH DAY AM UNREACHABLE STILL LIASING WITH VODACOM???
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Zinhle N's updateReviewer Update
07 Oct 2023, 06:44I STARTED CLEARLY THAT SINCE YOU FAILED ME AS A CUSTOMER, PLEASE RESTORE MY NUMBER AND I WILL DECIDE WHAT I DO NEXT
CELL C YOU HAVE FAILED ME AS A CUSTOMER AND FAILED AS A BUSINESS
CELL C YOU HAVE FAILED ME AS A CUSTOMER AND FAILED AS A BUSINESS
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Zinhle N's update07 Oct 2023, 06:44
Reviewer Update
I STARTED CLEARLY THAT SINCE YOU FAILED ME AS A CUSTOMER, PLEASE RESTORE MY NUMBER AND I WILL DECIDE WHAT I DO NEXT
CELL C YOU HAVE FAILED ME AS A CUSTOMER AND FAILED AS A BUSINESS
CELL C YOU HAVE FAILED ME AS A CUSTOMER AND FAILED AS A BUSINESS
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Zinhle N's updateReviewer Update
07 Oct 2023, 08:42AM NOW REPORTING THE MATTER TO THE OMBUDSMAN AND ALL STAKEHOLDERS CONCERNED WITH CUSTOMER ABUSE
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Zinhle N's update07 Oct 2023, 08:42
Reviewer Update
AM NOW REPORTING THE MATTER TO THE OMBUDSMAN AND ALL STAKEHOLDERS CONCERNED WITH CUSTOMER ABUSE
Cell C's replyOfficial
07 Oct 2023, 12:54Good day Zinhle,
We can assure you that our Team is working around the clock to have this matter resolved.
^TN
We can assure you that our Team is working around the clock to have this matter resolved.
^TN
Cell C's reply07 Oct 2023, 12:54
Official
Good day Zinhle,
We can assure you that our Team is working around the clock to have this matter resolved.
^TN
We can assure you that our Team is working around the clock to have this matter resolved.
^TN
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Zinhle N's updateReviewer Update
09 Oct 2023, 08:00I NEED YOUR COMPLAINS DEPARTMENT NUMBER NOW, OMBUDSMAN NEEDS REFERENCE NUMBER OF THE CASE
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Zinhle N's update09 Oct 2023, 08:00
Reviewer Update
I NEED YOUR COMPLAINS DEPARTMENT NUMBER NOW, OMBUDSMAN NEEDS REFERENCE NUMBER OF THE CASE
Cell C's replyOfficial
09 Oct 2023, 08:20Good day Zinhle
Our Team is endeavoring to get the number available in order for them to do the number change. Feedback will be provided.
^TG
Our Team is endeavoring to get the number available in order for them to do the number change. Feedback will be provided.
^TG
Cell C's reply09 Oct 2023, 08:20
Official
Good day Zinhle
Our Team is endeavoring to get the number available in order for them to do the number change. Feedback will be provided.
^TG
Our Team is endeavoring to get the number available in order for them to do the number change. Feedback will be provided.
^TG
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Zinhle N's updateReviewer Update
09 Oct 2023, 09:13THEY HAVE ALLOCATED A NEW NUMBER WITHOUT MY CONCENT AND KNOWLEDGE, INSTEAD OF FIXING THE PROBLEM THEY CAUSED THEY ALLOCATED A NEW 084 NUMBER THAT I KNOW NOTHING ABOUT !!
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Zinhle N's update09 Oct 2023, 09:13
Reviewer Update
THEY HAVE ALLOCATED A NEW NUMBER WITHOUT MY CONCENT AND KNOWLEDGE, INSTEAD OF FIXING THE PROBLEM THEY CAUSED THEY ALLOCATED A NEW 084 NUMBER THAT I KNOW NOTHING ABOUT !!
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Zinhle N's updateReviewer Update
09 Oct 2023, 09:144 WEEKS NOW AND 2 WEEKS UNREACHABLE
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Zinhle N's update09 Oct 2023, 09:14
Reviewer Update
4 WEEKS NOW AND 2 WEEKS UNREACHABLE
Cell C's replyOfficial
09 Oct 2023, 09:23The number change will be processed as soon as the number is available. We apologize for the delay and frustration caused.
Regards
^GN
Regards
^GN
Cell C's reply09 Oct 2023, 09:23
Official
The number change will be processed as soon as the number is available. We apologize for the delay and frustration caused.
Regards
^GN
Regards
^GN
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Zinhle N's updateReviewer Update
09 Oct 2023, 11:53AVAILABLE FROM WHERE? WHO MADE MY NUMBER TO BE UNAVAILABLE?
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Zinhle N's update09 Oct 2023, 11:53
Reviewer Update
AVAILABLE FROM WHERE? WHO MADE MY NUMBER TO BE UNAVAILABLE?
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Zinhle N's updateReviewer Update
09 Oct 2023, 11:57YOU HAVE GIVEN ME ANOTHER NUMBER 084, HOW DID YOU DO THAT? THAT SIM CARD WHICH I USE FOR 082 NOW HAS 084 NUMBER HOW? INSTEAD OF DOING THE RIGHT THING YOU DO AS YOU PLEASE WITH MY PROPERTY WITHOUT INFORMING ME! WHO GAVE YOU THE RIGHT TO REGISTER 084
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Zinhle N's update09 Oct 2023, 11:57
Reviewer Update
YOU HAVE GIVEN ME ANOTHER NUMBER 084, HOW DID YOU DO THAT? THAT SIM CARD WHICH I USE FOR 082 NOW HAS 084 NUMBER HOW? INSTEAD OF DOING THE RIGHT THING YOU DO AS YOU PLEASE WITH MY PROPERTY WITHOUT INFORMING ME! WHO GAVE YOU THE RIGHT TO REGISTER 084
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Zinhle N's updateReviewer Update
10 Oct 2023, 08:56DELETE THE NUMBER YOU ALLOCATED TO ME WITHOUT MY CONSENT AND KNOWLEDGE, I DON'T WANT ANY OTHER NUMBER FROM CELL C
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Zinhle N's update10 Oct 2023, 08:56
Reviewer Update
DELETE THE NUMBER YOU ALLOCATED TO ME WITHOUT MY CONSENT AND KNOWLEDGE, I DON'T WANT ANY OTHER NUMBER FROM CELL C
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Zinhle N's updateReviewer Update
10 Oct 2023, 08:57I TOLD YOU THAT AS YOU HAVE FAILED AND CONTINUE TO FAIL ME AS A CUSTOMER, LEAVE MY NUMBER AS IT IS, DON'T DO ANY NUMBER CHANGE! AM NO LONGER INTERESTED
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Zinhle N's update10 Oct 2023, 08:57
Reviewer Update
I TOLD YOU THAT AS YOU HAVE FAILED AND CONTINUE TO FAIL ME AS A CUSTOMER, LEAVE MY NUMBER AS IT IS, DON'T DO ANY NUMBER CHANGE! AM NO LONGER INTERESTED
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Zinhle N's updateReviewer Update
10 Oct 2023, 10:37DELETE THE NUMBER ACTIVATED IN MY NAME WITHOUT MY PERMISSION
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Zinhle N's update10 Oct 2023, 10:37
Reviewer Update
DELETE THE NUMBER ACTIVATED IN MY NAME WITHOUT MY PERMISSION
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Zinhle N's updateReviewer Update
10 Oct 2023, 10:37084 NUMBER
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Zinhle N's update10 Oct 2023, 10:37
Reviewer Update
084 NUMBER
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Zinhle N's updateReviewer Update
11 Oct 2023, 10:48HAVE YOU DELETED THE NUMBER YOU ASSIGNED TO MY NAME WITHOUT MY CONSENT AND KNOWLEDGE
I HAVE SENT AN EMAIL TO RECEIVE A REFERENCE FOR MY COMPLAINT STILL NOTHING
I HAVE SENT AN EMAIL TO RECEIVE A REFERENCE FOR MY COMPLAINT STILL NOTHING
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Zinhle N's update11 Oct 2023, 10:48
Reviewer Update
HAVE YOU DELETED THE NUMBER YOU ASSIGNED TO MY NAME WITHOUT MY CONSENT AND KNOWLEDGE
I HAVE SENT AN EMAIL TO RECEIVE A REFERENCE FOR MY COMPLAINT STILL NOTHING
I HAVE SENT AN EMAIL TO RECEIVE A REFERENCE FOR MY COMPLAINT STILL NOTHING
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Zinhle N's updateReviewer Update
13 Oct 2023, 15:00I TOLD TO CALL VODACOM MYSELF AND I ASKED WHY ALL THIS TIME, THEY DIDN'T DO IT THEMSELVES AS THE NETWORK I AM USING!
AND I DID YESTERDAY AS I AM THE ONE WHO IS IN ALL THIS DRAMA, VODACOM CONFIRMED THE NUMBER WENT BACK TO THEM BECAUSE CELL C DELETED MY NUMBER ON THEIR SYSTEM! NOW THEY ARE PLAYING GAMES
AND I DID YESTERDAY AS I AM THE ONE WHO IS IN ALL THIS DRAMA, VODACOM CONFIRMED THE NUMBER WENT BACK TO THEM BECAUSE CELL C DELETED MY NUMBER ON THEIR SYSTEM! NOW THEY ARE PLAYING GAMES
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Zinhle N's update13 Oct 2023, 15:00
Reviewer Update
I TOLD TO CALL VODACOM MYSELF AND I ASKED WHY ALL THIS TIME, THEY DIDN'T DO IT THEMSELVES AS THE NETWORK I AM USING!
AND I DID YESTERDAY AS I AM THE ONE WHO IS IN ALL THIS DRAMA, VODACOM CONFIRMED THE NUMBER WENT BACK TO THEM BECAUSE CELL C DELETED MY NUMBER ON THEIR SYSTEM! NOW THEY ARE PLAYING GAMES
AND I DID YESTERDAY AS I AM THE ONE WHO IS IN ALL THIS DRAMA, VODACOM CONFIRMED THE NUMBER WENT BACK TO THEM BECAUSE CELL C DELETED MY NUMBER ON THEIR SYSTEM! NOW THEY ARE PLAYING GAMES
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Zinhle N's updateReviewer Update
13 Oct 2023, 15:01I ASKED THEM TO DELETE THE NUMBER THEY HAVE ALLOCATED TO ME AFTER FAILING TO RESTORE MY NUMBER
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Zinhle N's update13 Oct 2023, 15:01
Reviewer Update
I ASKED THEM TO DELETE THE NUMBER THEY HAVE ALLOCATED TO ME AFTER FAILING TO RESTORE MY NUMBER
Cell C's replyOfficial
13 Oct 2023, 15:14Good day,
We have followed up with our Team and we'll revert back.
Regards
^GN
We have followed up with our Team and we'll revert back.
Regards
^GN
Cell C's reply13 Oct 2023, 15:14
Official
Good day,
We have followed up with our Team and we'll revert back.
Regards
^GN
We have followed up with our Team and we'll revert back.
Regards
^GN
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Zinhle N's updateReviewer Update
23 Oct 2023, 09:43Where is there reference number I requested to take the matter further and did you delete the number allocated to me without my consent?
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Zinhle N's update23 Oct 2023, 09:43
Reviewer Update
Where is there reference number I requested to take the matter further and did you delete the number allocated to me without my consent?
Cell C's replyOfficial
23 Oct 2023, 10:35 Good day Zinhle
Please accept our sincere apologies for the unpleasant service experienced with our service.
We understand the frustration caused, and we want to ensure that this matter is addressed to its finality.
Our Support Team will give you a call to assist further, kindly await their call.
^TD
Please accept our sincere apologies for the unpleasant service experienced with our service.
We understand the frustration caused, and we want to ensure that this matter is addressed to its finality.
Our Support Team will give you a call to assist further, kindly await their call.
^TD
Cell C's reply23 Oct 2023, 10:35
Official
Good day Zinhle
Please accept our sincere apologies for the unpleasant service experienced with our service.
We understand the frustration caused, and we want to ensure that this matter is addressed to its finality.
Our Support Team will give you a call to assist further, kindly await their call.
^TD
Please accept our sincere apologies for the unpleasant service experienced with our service.
We understand the frustration caused, and we want to ensure that this matter is addressed to its finality.
Our Support Team will give you a call to assist further, kindly await their call.
^TD
ZN
Zinhle N's updateReviewer Update
26 Oct 2023, 08:16Where is there reference number I requested to take the matter further and did you delete the number allocated to me without my consent?
ZN
Zinhle N's update26 Oct 2023, 08:16
Reviewer Update
Where is there reference number I requested to take the matter further and did you delete the number allocated to me without my consent?
Cell C's replyOfficial
26 Oct 2023, 08:29Dear Zinhle Ntshangase ,
Our Support Team has advised that they tried to call you without any success,
Please provide us with a convenient time for us to call you from now till 17:00.
Regards
Cell C |TD
Our Support Team has advised that they tried to call you without any success,
Please provide us with a convenient time for us to call you from now till 17:00.
Regards
Cell C |TD
Cell C's reply26 Oct 2023, 08:29
Official
Dear Zinhle Ntshangase ,
Our Support Team has advised that they tried to call you without any success,
Please provide us with a convenient time for us to call you from now till 17:00.
Regards
Cell C |TD
Our Support Team has advised that they tried to call you without any success,
Please provide us with a convenient time for us to call you from now till 17:00.
Regards
Cell C |TD
ZN
Zinhle N's updateReviewer Update
26 Oct 2023, 09:45Now
ZN
Zinhle N's update26 Oct 2023, 09:45
Reviewer Update
Now
Cell C's replyOfficial
26 Oct 2023, 10:06Thank you, our team will be in touch to assist. Please lookout for their call.
Cell C|TD
Cell C|TD
Cell C's reply26 Oct 2023, 10:06
Official
Thank you, our team will be in touch to assist. Please lookout for their call.
Cell C|TD
Cell C|TD