*** the costing is wrong

You have checked all our passed calls and you have admitted that I was informed incorrectly and that *** will be changed to a 99 cent per minute contract at no cost. You have also confirmed this by email. Yet it was not done as confirmed by telephone and email. You know well that you have supp**** a Samsung instrument, yet you keep on leveling BIS which you said will be cancelled automatically. Now listen carefully (as our President say) if you debit the R684.30 at the end of this month (which you are not entitled too) and if you don't correct the contract in the the next 24 hours and credit the minutes since the new contract started, I shall close my bank account, the one you debit. You can then come and fetch your instrument as you then have no intention to correct your mistakes.