1 reviews | Active since Apr 2017
0.01mbps in a 3G area
<p>When we were shopping around for an internet provider we needed to make sure that we would be covered in the area which we are in, we did this by going on to Cell C's website and made sure that we would at least be able to get 3G coverage, We were glad to see that the area showed 3G</p> <p>We immediately started the process to open a contract with Cell C.</p> <p>From the first day that we started using the internet it has been slow, I have contacted Cell C on many occasions about this and told them that the internet was way to slow for a 3G covered network area, just to be told by a consultant that there is a mistake on their website and that the area we are in is actually a "poor coverage area " </p> <p>I am running a business from home and fully rely on the internet for my business, but Cell C has made it impossible for me to operate my company the way I should. It takes nothing less than about 40seconds for an email to open, and then I’m not even going to start on adding an attachment in an email. I have had to make use of an alternative network provider just to get an email sent! I am paying R600+ to cell c every month and now I have to pay EXTRA to get another network to help me</p> <p> I spoke to Cell C and they told me that they might have to cancel my contract because we cannot use it, this is more than 3 weeks ago, </p> <p>When I spoke to Cell C today the lady told me that she could not tell me when this will be sorted, just claims that they are still deciding on this and at the end of this month another debit order will be deducted and we have still not been able to use the network </p> <p>At the moment we are getting 0.01 mbps in what is supposed to be a "3G " network area </p> <p>Do not trust Cell C's website, it is false advertising and they will use this to get you into a contract that you cannot use and cannot be assisted in solving the problem</p> <p>Cell C has cost me nothing but Time , problems Money and some more problems. I would in a million years never recommend Cell C to any person</p>
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Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our team members will contact you and assist.
Regards
Cell C | PN
