Your parcel is unsafe with CCD Couriers

<p>· I ordered a new FNB platinum credit card to be delivered to me on Monday 10 April 2017.</p> <p>· CCD couriers was appointed to do delivery of my newly ordered credit card on Tuesday 18 April 2017.</p> <p>· On Tuesday close of business I received a call from CCD informing me that delivery has been delayed due to a breakdown of the courier’s car.</p> <p>· Delivery was rescheduled for the next day.</p> <p>· By Friday 21 April I haven’t received a call from CCD Couriers. I did however receive a sms stating delivery could not be arranged and that I should call their office on ( ********** 023).</p> <p>· I called and was told that my number of attempted deliveries has been exceeded, even though no attempts were made to deliver my credit card.</p> <p>· I was promised that they would call me back urgently to resolve the matter.</p> <p>· 15h00 I called again and the same promise was made to me.</p> <p>· No one came back to me on Friday.</p> <p>· Monday 24 April I called three times to which twice my call was cut off twice and the third time a promise was made that a query would be logged.</p> <p>· After the second time I called on Tuesday 25 April, I asked to speak to the department to whom the queries are logged and no assistance was offered in this regard.</p> <p>· Later that day I made another call and was promised delivery during this week.</p> <p>· Delivery has now been set for Friday 28 April. This is 18 days after the order has been placed and ten phone calls later. I am still waiting delivery.</p>