Wrong address

<p>I am incredibly unhappy with CCD Couriers. Why on earth is FNB using them? When opening my account I gave FNB my work address. Apparently, CCD's agent was not intelligent enough to read the address given to him/her by FNB, and called me to confirm the address. I have no problem with that, better safe than sorry. The agent asked me if the address was in White River. It took me about 5 minutes to convince her that I know where I work and that it is actually in Nelspruit. Bearing in mind that I work for an extremely well known company with an address that is most definitely on Google Maps. After some convincing, I had the agent spell out the address I gave to her back for me. She could certainly read the right address back to me so I was confident that they have the right address. Now however, two days before delivery, I get an e-mail from CCD that is supposed to serve as a notice that they are delivering my card. TO THE WRONG ADDRESS! Did your agent just choose to ignore me or what? Do you not understand how completely and utterly unacceptable this is? I am normally a very reasonable person but this is a whole new level of ******** incompetence. I demand a solution to this as soon as possible.</p>