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Nicolaas N

1 reviews | Active since Dec 2018

14 Dec 2018, 17:48

Worst service provider ever.

Unfortunately no zero star rating be because that is what they deserve. Has to be the most *********** courier company. They send an sms to confirm delivery and you stay home to collect then they phone to ask if your home because the *********** driver is at the wrong adress. Struggle to get assistance from the call centre who are just as incompetant. They have a hard time working their own switch board. After promising the card would still be delivered today they haven't. At 16:00 they eventually decided that they would get the manager to call me back. Guess what.... Right now at 17:30 still no call back. I just can't believe that FNB carries on using a service provider that in the long run is going to cost them clients. Tomorrow I will be taking this to my private banker as well.

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Replies (1)
CCD Couriers
CCD Couriers's reply18 Dec 2018, 10:48
Official
Good day Nicolaas Nieuwenhuys, 

Thank you for your correspondence and for sharing your experience with us. 
We can confirm that your parcel was delivered on the 14th of December 2018.

Kind regards, Zainab Jogee Senior Key Accounts Manager *** www.ccdcouriers.co.za ***