1 reviews | Active since Jun 2017
Worst ever courier company - why do FNB bother?
<p>FNB upgraded my Golden accounts to Premier accounts, a service they contacted me for.</p> <p>Promising within 5 days that I would have my cards (5 x working days).</p> <p>Been in contact every since with CCD, absolutely ***********, unhulpfel staff and not one of their agents tells you the same story.</p> <p>Going on working day 11, still no cards whatsoever!</p> <p>Promises and promises, no show!</p>
Good afternoon Mrs. van Heerden,
Confirming receipt of your correspondence. Contact will be made with you shortly.
Kind regards,
The CCD Team
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www.ccdcouriers.co.za
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Good afternoon Mrs. van Heerden,
Confirming receipt of your correspondence. Contact will be made with you shortly.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Good afternoon Mrs. van Heerden,
Confirming that you have been contacted and the status of your query is as follows:
· Your cheque card will be delivered to you tomorrow (Friday 02-06-2017) as arranged.
· We await your replacement credit card from FNB. Once received contact will be made with you and a delivery arranged accordingly.
Thank you for taking the time to discuss this matter telephonically. We apologise for the inconvenience caused to you in this regard.
Kind regards,
The CCD Team
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www.ccdcouriers.co.za
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Good afternoon Mrs. van Heerden,
Confirming that you have been contacted and the status of your query is as follows:
· Your cheque card will be delivered to you tomorrow (Friday 02-06-2017) as arranged.
· We await your replacement credit card from FNB. Once received contact will be made with you and a delivery arranged accordingly.
Thank you for taking the time to discuss this matter telephonically. We apologise for the inconvenience caused to you in this regard.
Kind regards,
The CCD Team
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www.ccdcouriers.co.za
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Within minutes I received several phone calls from CCD, clearly trying to assist and sort the matter - much appreciated!
Today I have received the one card, seems the credit card is still due for delivery.
Still awaiting confirmation on the second card, as I was told by FNB this morning it would also be delivered to me today before 12. 15 minutes to go... no credit card yet. Holding thumbs!
Within minutes I received several phone calls from CCD, clearly trying to assist and sort the matter - much appreciated!
Today I have received the one card, seems the credit card is still due for delivery.
Still awaiting confirmation on the second card, as I was told by FNB this morning it would also be delivered to me today before 12. 15 minutes to go... no credit card yet. Holding thumbs!
Good morning MRS MARIZELLE HEERDEN,
As discussed, I confirm that FNB indicated that there was an technical error with the credit card collected and had to cancel the delivery of this card. I will follow up with FNB and feedback to you soonest.
Kind regards,
Johanita Porter
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Good morning MRS MARIZELLE HEERDEN,
As discussed, I confirm that FNB indicated that there was an technical error with the credit card collected and had to cancel the delivery of this card. I will follow up with FNB and feedback to you soonest.
Kind regards,
Johanita Porter
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Good morning MRS MARIZELLE HEERDEN,
As discussed, FNB indicated that you credit card was handed to DSV Couriers. You can contact then on ***.
Kind regards,
Johanita Porter
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Good morning MRS MARIZELLE HEERDEN,
As discussed, FNB indicated that you credit card was handed to DSV Couriers. You can contact then on ***.
Kind regards,
Johanita Porter
***
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Good morning MRS MARIZELLE HEERDEN,
As discussed, FNB indicated that you credit card was handed to DSV Couriers. You can contact then on ***.
Kind regards,
Johanita Porter
***
***
Good morning MRS MARIZELLE HEERDEN,
As discussed, FNB indicated that you credit card was handed to DSV Couriers. You can contact then on ***.
Kind regards,
Johanita Porter
***
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Received the second card -
Thank you Johanita for the feedback and assistance!
Received the second card -
Thank you Johanita for the feedback and assistance!
Good afternoon MRS MARIZELLE HEERDEN,
Only a pleasure.
Regards,
Johanita
Good afternoon MRS MARIZELLE HEERDEN,
Only a pleasure.
Regards,
Johanita