Worst courier company in SA

Worst courier company ever ! I took off a day at work to receive my parcel (CCD is experiencing delays, we apologize for the inconvenience. An agent will contact you soonest. Or contact CCD on:********** Ref RAIN49***.) only to receive this ! The courier didn’t even bother to contact me ! I phoned the agent she had such bad attitude couldn’t even help out ! This happened twice shut down your business pls ! If I could give this business a no star rating I would ! First time my parcel went to a different place …the second time the courier guy car broke down ! Big company can’t even afford proper vehicles for delivery’s how useless! I honestly thing this is all made up to delay our time !