pM
peter M

1 reviews | Active since Apr 2017

11 Apr 2017, 11:00

Worse Service ever

<p>on the 24/03/2017 @ 16:02 i recieved confirnation that CCD Confirms Reciept of my FNB Premier card </p> <p>only on the 4th 04 2017 did i recieve a call regarding the Delivery of my card i gave that lady my Address and i recieved a SMS that my card will be delivered on the 6th April 2017 between 8-10 . around 8H30 i recieved a call from a courier Guy that was at a Wrong address and i explaned that i am not in Menlyn but Mamelodi.</p> <p>he advised me that he does not do Mamelodi Deliveries but he will send the card back and it will be Dispensed correctly the following day . when i got to the office i called CCD and i explanedmy frustrations and i needed the card urgently a lady promised me that the she will escalate the matter and i will get my card The Next day 07/04/2017.</p> <p>on saturday someone new calls me and start the Process again of which i was very upset </p> <p>i have encountered charges in a form of Ewallet and i have lost a lot of e=E Bucks and i continue to suffer</p> <p>i might have to go apply for the card in the Branch which will attract charges and also get a temp card which also come at a expense who will cover all this cost ?</p> <p>my ID ********** 246080</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply11 Apr 2017, 13:01
Official

Good afternoon Mr. Malefahlo,

Confirming that you have been contacted and that a delivery has been scheduled for tomorrow (13-04-2017).

Please have your green bar-coded ID or smart ID card available for verification upon delivery.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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CCD Couriers
CCD Couriers's reply17 Apr 2017, 16:10
Official

Good afternoon Mr. Malefahlo,

Confirming the successful delivery of your card 12 April 2017.

Kind regards,

The CCD Team

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www.ccdcouriers.co.za

***.z