1 reviews | Active since Jun 2009
worse courier to deal with
<p>I have worked for a courier company before, and have never experienced such appaling service, had a chat a week ago with some clueless callcentre agent,he blantly refused to come to an agreement with me on a delivery date nor the time , he forced me to agree to his time which is nextweek tuesday,even though i told him its gonna be a failed delivery, can he rather delivery to a 3rd party, still refused, i dont know why FNB contracts such a company, im fuming, and want to cancel my cheque account all together with FNB </p>
Good morning MS LINDA S SCHALK
We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.
I confirm that CCD CPT Management will make contact with you to resolve this today, 12th June 2017.
[FRB*** MS LINDA S SCHALK ]
Regards,
Melanie Erasmus
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Good morning MS LINDA S SCHALK
We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.
I confirm that CCD CPT Management will make contact with you to resolve this today, 12th June 2017.
[FRB*** MS LINDA S SCHALK ]
Regards,
Melanie Erasmus
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Hi
Thanks for responding, i would like to correct you Melanie, im nor Ms Schalk, im in fact Mr Schalk, yes indeed i recieved a call this morning advising me that delivery will be today between 2-4pm and the driver pitched up at 12h45, imagine if i was not at work that time, guys you need to get your house in order, we agreed for 2-4pm not before 1pm
Hi
Thanks for responding, i would like to correct you Melanie, im nor Ms Schalk, im in fact Mr Schalk, yes indeed i recieved a call this morning advising me that delivery will be today between 2-4pm and the driver pitched up at 12h45, imagine if i was not at work that time, guys you need to get your house in order, we agreed for 2-4pm not before 1pm
Good afternoon Mr Schalk,
Thank you for your response.
Kindly note that the information provided to us makes reference to the name recorded in our post above. Our courier was in your area undertaking another delivery and thought it prudent to determine whether you were available to take earlier delivery, as had you not been, he would have returned to effect delivery at the agreed time.
Regards,
The CCD Team
Good afternoon Mr Schalk,
Thank you for your response.
Kindly note that the information provided to us makes reference to the name recorded in our post above. Our courier was in your area undertaking another delivery and thought it prudent to determine whether you were available to take earlier delivery, as had you not been, he would have returned to effect delivery at the agreed time.
Regards,
The CCD Team