rC
rob C
1 reviews | Active since Jun 2017
02 Jun 2017, 09:45
Why do Discovery still use them ?!
<p>Got messages three times advising that there were delays and tech issues with delivery of cr card... after arranging and re-scheduling 3 times to ensure I was available for their delivery time window. Was messaged with a reference number and a phone number to call and the phone was picked up and put down in my ear 3 times - shocking business practices.</p>
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Replies (3)0
Replies (3)
CCD Couriers's replyOfficial
02 Jun 2017, 10:15Good afternoon MR ROBERT MICHAEL COSTA
We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.
I confirm that CCD CPT Management will make arrangements to get your card delivered to you today, 2 June 2017.
[***4MR ROBERT MICHAEL COSTA]
Regards,
Johanita Porter
***
***
Best regards,
CCD Couriers's reply02 Jun 2017, 10:15
Official
Good afternoon MR ROBERT MICHAEL COSTA
We confirm receipt of your delivery query which will be investigated and we apologize for any inconvenience caused.
I confirm that CCD CPT Management will make arrangements to get your card delivered to you today, 2 June 2017.
[***4MR ROBERT MICHAEL COSTA]
Regards,
Johanita Porter
***
***
Best regards,
rC
rob C's updateReviewer Update
02 Jun 2017, 10:45Thank you, yes received and manager called me to apologise so thats great - please train or get more telephone staff as that is really not acceptable. Many Thanks
rC
rob C's update02 Jun 2017, 10:45
Reviewer Update
Thank you, yes received and manager called me to apologise so thats great - please train or get more telephone staff as that is really not acceptable. Many Thanks
CCD Couriers's replyOfficial
02 Jun 2017, 11:31Good morning MR ROBERT MICHAEL COSTA,
Thank you for confirming the delivery. I confirm that the service failure will be addressed.
Regards,
Johanita Porter
CCD Couriers
Best regards,
CCD Couriers's reply02 Jun 2017, 11:31
Official
Good morning MR ROBERT MICHAEL COSTA,
Thank you for confirming the delivery. I confirm that the service failure will be addressed.
Regards,
Johanita Porter
CCD Couriers
Best regards,