Very poor service

Item: CCD Couriers
Rating: 1
Author: Mukesh M

FNB must stop using CCD couriers. Short and simple!

Helpful (0)

Replies (4)

CCD Couriers's replyOfficial

03 Jan 2018, 13:04

Good afternoon Mr. Mahto,

Confirming receipt of your delivery query and that we will be delivering your outstanding card to you today after 17:00 as requested.

Please accept our apologies for the inconvenience caused due of the service failure.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers's reply03 Jan 2018, 13:04

Official

Good afternoon Mr. Mahto,

Confirming receipt of your delivery query and that we will be delivering your outstanding card to you today after 17:00 as requested.

Please accept our apologies for the inconvenience caused due of the service failure.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

Mukesh M's updateReviewer Update

03 Jan 2018, 13:22

Thank you again, much appreciated!

Mukesh M's update03 Jan 2018, 13:22

Reviewer Update

Thank you again, much appreciated!

CCD Couriers's replyOfficial

04 Jan 2018, 10:18

Good morning Mr. Mahto,

Confirming that your cards have successfully been delivered to you.

Please let me know if I can be of any further assistance, now or in the future, by phone or e-mail.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers's reply04 Jan 2018, 10:18

Official

Good morning Mr. Mahto,

Confirming that your cards have successfully been delivered to you.

Please let me know if I can be of any further assistance, now or in the future, by phone or e-mail.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

Mukesh M's updateReviewer Update

04 Jan 2018, 10:38

Thank you very much Kayleigh, good service from you. My credit card was delivered during the specified times. Would be much better if the call centre people are given proper training and handle/schedule parcels the way you did.

Mukesh M's update04 Jan 2018, 10:38

Reviewer Update