wC
walter C

1 reviews | Active since Jul 2016

16 Jan 2018, 09:16

Useless incompetence

I ordered a card on the 9 th ordered that the card be delivered to the FNB branch because from a previous Bad service from CCD couriers so even if you order a card on the 9th so that it must go to a branch(so that I dont have to deal with CCD) after about 5 phone calls where I made it clear im not taking off work again so they can not deliver the card deliver the card to the bank ( I will rather wait in a bank than have to deal with the lack of service from CCD couriers like all the other 1000 of problems that people have with them I guess its all the customers have a problem with CCD you guys are great at customer service ) Well it is the 16th today if that card does not get delivered to my branch today dont bother dont deliver I will cancell my FNB account if my bank thinks this is service then I will move my business

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Replies (2)
CCD Couriers
CCD Couriers's reply16 Jan 2018, 10:39
Official

Good morning Mr. Olivier,

I confirm receipt of your delivery query.

As discussed; your card is currently in Johannesburg and can be delivered to the branch of your choice tomorrow (17-01-2018) however we will contact you this afternoon as requested to finalize the delivery arrangements.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,

CCD Couriers
CCD Couriers's reply17 Jan 2018, 12:37
Official

Good day Mr. Olivier,

I confirm the successful delivery of your card to the branch as requested.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

Best regards,