unspeakable service
<p>CCD sent me a message informing me of the time my card will be delivered so I made prior plans to make sure that I am sure that I am there when they deliver.</p> <p>When I called them they told me my address is incorrect wheereas i gave them the correct address and then I was made to speak to the driver who had my card and who was less than minutes from where I was.</p> <p>He gave me an attitude and told me that he won't deliver my card as per their message he will deliver it late when he is done with what he was doing.</p> <p>It's their colleagues fault who captured my address incorrectly even when I spelt it to her.</p> <p>Then i kept on calling them non stop and the lady i spoke with by the name of Candy told me she will call me but did not call me even though I told her that i had a 1pm flight and when we spoke for the 2nd time she told me it's not the drivers' fault as if it was my fault as a client.</p> <p>I don't have an agrrement with CCD couriers but when they called me and gave me the time as to when I should be availble they were then obligated to deliver as they promised but they failed.</p> <p>I WON'T BE ABLE TO CATCH MY FLIGHT NOW BECAUSE OF THEM AND I COULDN'T SEE MY CLIENTS BECAUSE OF THEM.</p> <p> </p> <p>THIS IS BULL**** SERVICE AND I WILL MAKE SURE THAT FNB MANAGEMENT TAKES THIS ISSUE SERIOUS OR I WILL MOVE BANKS.</p>
Good afternoon Mr. Mathenjwa,
Confirming that a member of our management team will be contacting you shortly.
Kind regards,
The CCD Team
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www.ccdcouriers.co.za
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Best regards,
Good afternoon Mr. Mathenjwa,
Confirming that a member of our management team will be contacting you shortly.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Mathenjwa,
Confirming that your card was successfully delivered to you yesterday.
Thank you for your correspondence and for sharing your experience with us. Please accept our apology for the inconvenience caused.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
Good afternoon Mr. Mathenjwa,
Confirming that your card was successfully delivered to you yesterday.
Thank you for your correspondence and for sharing your experience with us. Please accept our apology for the inconvenience caused.
Kind regards,
The CCD Team
***
www.ccdcouriers.co.za
***
Best regards,
