Unprofessionalism manor

On this day, the 12/08/2024, I was expecting my simcard from rain to be delivered. As I was trying to print my proof of residence ,our printers were having a bit of a problem , therefore, I couldn print. By the minute i went to him to explain , already he was angry telling me about the bosses 10 minutes rules, and then he just left like that. What was actually the point for him to come all the way from wherever he was coming from and then just left like that vele