Unprofessional and sloppy delivery services

My Nedbank card had to be delivered on Monday. I contacted your call centre and was advised that it will be delivered the following day at my fathers residence. To date, my card have not been delivered nor have any arrangements been made. This is highly unprofessional.

I have also informed Nedbank of this sloppy service. I will definitely not make use of your service again and will inform Nedbank to make use of alternative courier services for my future deliveries.

Please get your act in order!