Two No-Show Deliveries in a Week

<p>I am currently waiting for an FNB Business Cheque Card to arrive. </p> <p>I was informed by CCD that they would deliver on Monday morning between 8 and 10. At 10.20, the courier was a no-show and I contacted the call centre. They informed me that I would still get the card the same day. At 15h30, I called the call centre again to ask why I had no delivery yet; they said they would call me back. They never did.</p> <p> </p> <p>I called CCD on Tuesday morning and was informed the courier's car had broken down; I can understand that, but would have appreciated a call to inform me. We rescheduled the delivery for Wednesday between 13h00 and 15h00.</p> <p> </p> <p>At 15h30 on Wednesday, I still had no package. I called CCD to ask them what the problem was; they asked until when I would be available and I said 16h00. They said they would call me back. At 16h25, they called and asked if I was available for delivery; I was not, as I had previously told them. I demanded that theyd eliver the card today, Thursday, 08/09/2016, but they informed me that my area is not on their route today and they would only be able to come by on Friday. </p> <p> </p> <p>I am extremely disappointed in the service; how can I expect to run a business if my service providers are as pathetic as CCD have been.</p>