Totally DISAPPOINTED WITH YOUR POOR SERVICE

My parcel has been rescheduled so many times and ive ittirated that im on leave now and have to drive to the office , sit for hours there, only to turn back without being able to reach your office or get my delivery. I called 5 times today 18/12/24 and spoke to Siyabonga, Bonolo,Wendy and 2 others but they say they all cannot hear me!! Delivery today rescheduled last week was for 10am-12pm and agaun yesterday between 10-12 but still nothing. Then again today at 9:55am i was called to reschedule and i notified Siyabinga that it was already scheduled for today and he said its a mistake the delivery will happen today.I drove to work , waited till 2pm and guess what??? im still waiting!!!! The inconvenience is really unacceptable , with my petrol being wasted. My airtime for a call centre that has staff muting out calls and worse there is no communication from your office whatsover. I tracked the order and it was delivered as per the status on the 14/12/24. Now im told the order came late yesterday around 5:30pm yet yesterday 17/12/24 i was told it had arrived in the morning From CPT. So who is lying here??? Can you arrange to drop it where its convenient for me. I am NOT wasting petrol, my time, my airtime for a 4th time!! i have builders working at home and constantly leave them to rush for this delivery at my office for nothing. Your staff dont make notes once they call us to reachedule cause if they did, they would be consistent with the information they give their customers. I am extremely annoyed