DB
Dale B
1 reviews | Active since Aug 2010
09 Nov 2018, 12:32
Total Incompetence
This must be by far one of the worst companies in this line of business. It has now been a week and despite having scheduled delivery for my FNB card on Tuesday 6 November, and cancelling my appointments, this did not happen. Instead I get an sms on Wednesday for rescheduling....this too did not happen, was informed much later there were delays. I was asked to call them - WHY? as they totally ignore any instructions given to them. Still waiting for a manager to call me which I requested on Monday, 5 November. FNB please can we not collect our cards from the relative branches instead of you paying money for no service?
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Replies (3)
CCD Couriers's replyOfficial
09 Nov 2018, 13:42Good afternoon Mrs Dale S Brown, Confirming receipt of your correspondence. The matter is currently being investigated. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's reply09 Nov 2018, 13:42
Official
Good afternoon Mrs Dale S Brown, Confirming receipt of your correspondence. The matter is currently being investigated. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's replyOfficial
09 Nov 2018, 15:40Good afternoon Mrs Dale S Brown, Confirming that you have been contacted. Your card will be delivered on Monday, 12 November 2018. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's reply09 Nov 2018, 15:40
Official
Good afternoon Mrs Dale S Brown, Confirming that you have been contacted. Your card will be delivered on Monday, 12 November 2018. Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's replyOfficial
17 Nov 2018, 08:21Good morning Mrs Dale S Brown, Confirming the successful delivery of your parcel took place 12 November 2018. Kind regards, Kayleigh Smit Executive Manager - Communications ***www.ccdcouriers.co.za ***
Best regards,
CCD Couriers's reply17 Nov 2018, 08:21
Official
Good morning Mrs Dale S Brown, Confirming the successful delivery of your parcel took place 12 November 2018. Kind regards, Kayleigh Smit Executive Manager - Communications ***www.ccdcouriers.co.za ***
Best regards,