JH
Jason H

1 reviews | Active since May 2019

17 May 2019, 11:39

They shouldn't be allowed to use the word courier

If there ever was a company that summed up incompetence and useless service it would be CCD . Vendor mails me on 15th , your card reader is on its way make sure you got all your docs ready , fine now the 17th get an SMS from CCD , we have been trying to get old off you and failed please ring the call centre . Right here we o , firstly please use call centre staff that do not mumble , can speak clearly and understand English. After a very frustrating time of having to spell out my delivery address , (why this was not captured from the vendor , I asked but no response ) I an told delivery shall take place on the 23rd . You are taking the **** 8 days delivery in this day and age .

so very unhappy and we shall see what happens next .

0
Replies (1)
CCD Couriers
CCD Couriers's reply17 May 2019, 12:32
Official
Good afternoon Jason Holland,  Confirming receipt of your correspondence and that you have been contacted. The delivery of your parcel will be taking place 20 May 2019 as discussed.  Kind regards, Kayleigh Smit Executive Manager - Communications *** www.ccdcouriers.co.za ***