They can't run their business I have been waiting for my parcel for from Wednesday the 05 July 2023 they keep postponing and calling me to arrange a new appointment for the following day still nothing happened

They can't run their business I have been waiting for my parcel for from Wednesday the 05 July 2023 they keep postponing and calling me to arrange a new appointment for the following day still nothing happened. Now they're telling me to wait until next week Wednesday again. When I call they say it will be escalated but nothing. I'm even considering cancelation of my order. I'm so disappointed.