DN
Doris N

1 reviews | Active since Dec 2011

11 Apr 2017, 07:56

THEY ARE USELESS, WONDER HOW FNB WORKS WITH SUCH

<p>Cancelled MY FNB card on the 28th. They phoned and told me that they can only be in my area on the 10th(10 working after) I asked them why so late and they said they use an automated dialing system that automatically dial the number, so they do not decide when to call.</p> <p>I agreed becuase I need the card</p> <p>Yesterday 10th , the ccd delivery guy called to ask for direction and I gave him. I then told him to sms his ID number, names and car reg so I can arrange Port access. he agreed but didnt send, after an hour or so, I missed a call for the CCD office, I phoned back and told them that I am waiting for the guy and he still needs to send him details. They then told me that they will get him to call me. He never did and I didn't receive his sms with details.</p> <p>This morning I received an sms that CCD was unable to contact me to arrange delivery.</p> <p>Why could companies and individuals want to tarnish their reputation becuase of a company like CCD Couriers</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply11 Apr 2017, 09:27
Official

Good morning Ms. Nyambeni,

Confirming that a member of our team will be making contact with you shortly.

Thank you for sharing your experience with us.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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CCD Couriers
CCD Couriers's reply17 Apr 2017, 16:02
Official

Good afternoon Ms. Nyambeni,

Confirming the successful delivery of your card 12 April 2017.

Kind regards,

The CCD Team

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www.ccdcouriers.co.za

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