The worst service!!

I was due to receive my FNB card on the 03/07/2019 between 8-4. The delivery was not made. I then called CCD Couriers call centre and was told the driver came by office at 10:50, took a picture of the building and left. He did not call/text that he was outside. How was i supposed to know he was outside?

The call centre agent then rescheduled the delivery to 04/07/2019. I then called the call centre at 11:30 to confirm if the delivery would still be made. The call centre agent connected me to the driver who said 'I was at your office. I called on your cell and you didnt pick up. The receptionist also called your work phone and you didn't pick up' This is obviously not true because i would have seen a missed call on my cell and my office doesn't call when there is a guest, we use an internal messaging system. The lies are just sickening. I still haven't received my card