Thank you for bad Service

Good day<br> <br> Yesterday I received a call from CCD that the guys who are delivering my FNB card are at my work reception.<br> The time of the call was 10:23. I went to reception and there were not there and i waited until 10:40, at that time i called the CCD call center to find out where are the people who are delivering my card. The lady was not interest in letting me know where are the people she was more interested in verifying if she was talking to the right person. I told her how i have been waiting i just need to know where they are. but she couldn't. what i didn't understand was I just needed to know where they people where and not anything else. anyway they still gonna verify when they get to me if they are giving the right person the card isnt it. but one thing for sure now FNB must make a choice if they deliver my card using another courier or i must cancel my account with them coz the bad service i got I dont want that nightmare again. I am saying I dont wanna ever again deal with a company that has low respect for their client. Thank you for bad serce