HL
Hans L

1 reviews | Active since Aug 2011

24 Oct 2017, 06:41

Terrible service from FNB CCD Couriers

So i'm supposed to get a new bank card. CCD phones me to get the delivery address and everything is set. Then they call again the next day to get the delivery address. I was thinking ***??? but gave the details again. The next day they call again, same bull****. This has been going on for 6 days now. Everyday the same story. FNB should get a competent courier because CCD couriers are useless :(

0
Replies (2)
CCD Couriers
CCD Couriers's reply24 Oct 2017, 09:47
Official

Good morning Mrs. Lubbe,

I confirm receipt of your delivery query and that you have been contacted. An appointment has been scheduled for delivery on Thursday (26-10-2017).

The service failure will be investigated and the necessary action taken against the parties responsible.

Please accept my apologies for the inconvenience caused to you in this regard.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***

CCD Couriers
CCD Couriers's reply26 Oct 2017, 10:35
Official

Good morning Mrs. Lubbe,

Confirming the successful delivery of your card at 10:12.

Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***