Terrible service, delivery never arrived and no communication received

I had scheduled my credit card to be delivered on Monday the 1st of July - they never arrived. I then called them, and was told my card would be delivered on Wednesday the 3rd of July. Again, it never arrived. I called yesterday (Thursday the 4th of July) and was assured I would be called or sent an SMS regarding my card's delivery for either Thursday or Friday. Not once, throughout this entire process has CCD couriers called me or contacted me via SMS. Given how long they've had my credit card and the lack of communication, I'm questioning whether the security of my card has been compromised. I will be contacting FNB this morning to cancel it.