Terrible Service

I was given a date of 23 July and time of delivery of 08:00 - 10:00. And had a call back to confirm the address that stated CAPE TOWN 8001 not DURBANVILLE<br> <br> I was told that I'll have to be the person receiving the package with my ID no for verification purposes. I decided to call then and find out where was my package, I got transferred to 3 different people that was meant to help me find out where this package was eventually on the fourth person asked for my surname and what type of package I would be receiving she had me on hold 10 mins and in that course of time she shouted \OH GOD"three times then hung up. <br> <br> I then again called again spoke to the switch board operator and advised her I wanted to speak to someone that could actually help me....<br> <br> She had me on hold for another 10 mins she informed that everyone was \""too busy\"" but she will call the driver and find out what's happening and give me a call back.... its been an 1h 30 mins and still no call back<br> <br> <br> Absolutely terrible service and the worst telephone etiquette """