1 reviews | Active since Mar 2021
Terrible service
Good day I am truly disappointed, irate due to being disrespected & humiliated in front of my colleagues at work by a CCD driver today.
I called in at CCD customer service today to enquire about my delivery as I received an sms stating that my bank card will be delivered today. I was then advised that I'll receive my delivery before 16:00.
To my surprise it was 16:00 but no delivery and I was knocking off, I then called again & was asked to please wait till 16:30. The CCD driver called to inform me that his outside but couldn't see him, I then asked him to come through the reception.
He answered me by saying it seems like I don't want my bank card as I don't want to come to his car outside hen I will see what I will use to buy as he is returning my card back to their warehouse & I will get it next week Wednesday.
Luckily my husband was outside & stopped the driver while he was driving out. I rushed to him also & he spoke rudely to me that he is not coming out of his car as he has many deliveries.
My husband took his photo & registration which he was sitting in his private red Toyota car Registration JS 72 KS GP & advised him that he lack customer service to behave that way. He responded by saying that he does not care even if he gets fired!
