Terrible Service
<p>I was supposed to receive my cheque card from FNB via CCD Couriers and I didn't because the driver came to my house and left without even calling or trying to get hold of me!.... When I phoned the Call Centre I basically received no assistance from the agent and to make things worse when I asked for the number to the transport department she gave me a number that didn't exit! I am shocked that I am treated like this when I made no error on my part! Is it to much to ask for to actually get the service you're promised? </p>
Good afternoon Mr. Mphahlele ,
I confirm receipt of your delivery query. A member of our management team will made contact with you shortly to discuss this matter.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Good afternoon Mr. Mphahlele ,
I confirm receipt of your delivery query. A member of our management team will made contact with you shortly to discuss this matter.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Good morning Mr. Mphahlele ,
I confirm the successful delivery of your parcel on Friday 30-06-2017. The matter has been investigated and the necessary corrective action has been taken. Please accept our apologies for the inconvenience caused to you in this regard.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***
Good morning Mr. Mphahlele ,
I confirm the successful delivery of your parcel on Friday 30-06-2017. The matter has been investigated and the necessary corrective action has been taken. Please accept our apologies for the inconvenience caused to you in this regard.
Kind regards,
Kayleigh Smit
***
www.ccdcouriers.co.za
***