SP
Sandra P

1 reviews | Active since Apr 2017

24 Apr 2017, 09:53

Terrible Service

<p>I am still awaiting my credit card delivery since the 10th of April 2017. Today is the 24th of April and still no delivery. Their service is terrible. I have phoned to speak to management on numerous occasions but was cut of after 10 minutes while on hold. I really wish FNB would start using another courier Company as CCD Couriers have bad reviews all over form hundreds of customers.</p>

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Replies (2)
CCD Couriers
CCD Couriers's reply24 Apr 2017, 10:14
Official

Good morning ,

Confirming that a member of our management team will be making contact with you shortly.

Thank you for sharing your experience with us.

Kind regards,

The CCD team

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www.ccdcouriers.co.za

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Best regards,

CCD Couriers
CCD Couriers's reply24 Apr 2017, 14:05
Official

Good afternoon,

Confirming hat you have been contacted and we would again like to apologise for the inconvenience caused due to the service failure.

We will be delivering your FNB card to you tomorrow as per our discussion.

The matter has been investigated and escalated to the relevant departments for corrective action to be taken.

Kind regards,

The CCD team

***

www.ccdcouriers.co.za

***

Best regards,